Receiving Payments is Not Working Properly

Did you receive the following message? Oh no, Instant Accept isn’t popping up when I try receiving payments!!!!! Then the following walk through will help you with this issue.  This walk through is for Instant Accept Desktop users using QuickBooks Pro, Premiere and Enterprise. Sometimes QuickBooks is still running in the back ground and we just need to end the process. Follow these simple steps to resolve your issues with receiving payments.

1. Right Click on the task bar on your computer.

2. Click start task manager and a box will pop up on your screen.

3. Under processes locate QB32.exe, highlight the row and then press end task. (QB32.exe may look different from the one on this screen.)

When you notice that Instant Accept isn’t popping up make sure you have closed out of QuickBooks before starting the above steps. If QB32.exe isn’t in the task manager then you contact Technical Support.